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TERMS AND CONDITIONS

1. Introduction

Welcome to ConsultWithSuvan.com (“we”, “us”, “our”). By engaging with our services, you agree to these Terms & Conditions.

2. Services

We provide:

  • Quick Email Queries (two specific loyalty‑related questions, answered within 24 hours)

  • One-on-One Consultations (45-minute deep dives into loyalty and points strategy)

  • Premium Award Booking Guidance (evaluation of redemption possibilities, procedural walkthrough)

  • Award Space Search (availability checks for loyalty awards) suvanconsultancy.com+2Consult With Suvan+2suvanconsultancy.com+2

3. Fees & Booking

Each service has a fixed fee as per the booking page. Payment methods and timelines are provided during booking. Refunds or rescheduling are allowed once (free of charge) if requested ≥ 90 minutes before scheduled time Consult With Suvan.

4. Client Responsibility

Clients agree to provide accurate and complete loyalty account information and travel details. In case of award bookings, clients should verify availability before purchasing the booking service.

5. Deliverables

  • Responses to quick queries within 24 hours

  • Strategy and actionable steps during consultation calls

  • Award search availability report within 24 hours for booking or search services

6. Intellectual Property

All advice, documents, and proposals remain our intellectual property. Upon full payment, you’re granted a license to use them for the specified purpose. Redistribution or resale is strictly prohibited.

7. Liability

Our liability is limited to the amount paid. We do not guarantee award availability and outcomes depend on third-party loyalty program policies.

8. Termination & Changes

Either party may terminate services with appropriate notice. We reserve the right to update these Terms; continued use after notice constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of the Republic of India. Disputes will be resolved in the applicable courts.

10. Contact

Questions can be directed to consultwithsuvan@gmail.com via email.

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